Shipping Policy

Shipping Policy

At Shreeji Global Ventures, we are committed to ensuring timely and reliable delivery of products and equipment related to petrol pump development and modernization under Nexus Energy Systems. This Shipping Policy outlines the terms and conditions governing the dispatch, delivery, and logistics of our products and services.

1. Shipping Coverage

We provide shipping and delivery services across India and selected international locations. Availability may vary depending on regulatory requirements, serviceability, and logistics partners.

2. Processing & Dispatch Time

• Order Processing Time: Orders are typically processed within 3-4 business days after payment confirmation.

• Dispatch Time: Products are dispatched within 3-4 business days, subject to stock availability and project requirements.

• Custom or Bulk Orders: Lead time for custom or bulk orders will be communicated upon order confirmation.

3. Shipping Methods & Delivery Timeline

We use reliable logistics partners to ensure safe and efficient delivery. Delivery timelines may vary based on location, transportation mode, and order type:

• Standard Delivery- 5 to 7 business days Domestic (India)

• Express Delivery-3 business days Selected metro cities

• International Shipping- 5 to 7 business days Selected international locations.

Note: Delivery timelines may be subject to unforeseen delays due to factors beyond our control, such as weather conditions, regulatory clearances, or disruptions in logistics services.

4. Shipping Charges

• Domestic Shipping: Shipping charges are calculated based on order weight, volume, and delivery location.

• International Shipping: Charges vary based on destination, shipping mode, and applicable customs duties.

• Free Shipping: Certain orders may qualify for free shipping based on ongoing offers or bulk purchases.

5. Order Tracking

Once your order has been dispatched, a tracking number will be provided via email/SMS/whatsapp. You can use this tracking number to monitor the status of your shipment.

6. Shipping Restrictions

• We do not deliver to P.O. boxes or restricted zones.

• Hazardous or regulated materials may require additional documentation and approvals.

• International shipments may be subject to customs clearance, duties, and taxes, which must be borne by the recipient.

7. Damaged or Lost Shipments

• In case of damaged shipments, please report the issue within 24 hours of delivery with photographic evidence. We will assess the claim and initiate a resolution accordingly.

• If a shipment is lost in transit, we will coordinate with the logistics provider to resolve the issue and may offer a replacement or refund, subject to investigation.